Privacy Policy

Privacy Statement

This Privacy Statement explains how Specval Inovasi collects, uses, protects, and manages the personal data you provide when using our website. Specval Inovasi is committed to safeguarding user data privacy by complying with the applicable laws and regulations in Indonesia, including Law No. 27 of 2022 on Personal Data Protection (PDP Law).

1. Collection of Personal Information
We collect personal data that you voluntarily provide when using certain features on our website, such as filling in the "Contact Us" form or subscribing to updates regarding Specval Inovasi’s activities. The data we may collect includes:

• Full name

• Email address

• Phone number

• IP address

• Other data relevant to the services we offer.
  
  

2. Use of Personal Data
The personal data we collect will be used for specific and legitimate purposes, such as:

• Processing information requests regarding the consulting services you submit.

• Providing the information and services you request.

• Managing communications and responding to your enquiries.

• Enhancing user experience on our website.

• Complying with applicable legal and regulatory requirements.
  
  

3. Protection of Personal Data
Specval Inovasi implements appropriate technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. We continually update our security procedures to anticipate potential threats to personal data.

4. Disclosure of Personal Data
Specval Inovasi will not disclose, sell, rent, or trade your personal data to third parties without your consent, except where necessary to:

• Comply with legal obligations or court orders.

• Support legitimate law enforcement activities related to Specval Inovasi’s operations.

• Protect the rights, safety, or property of Specval Inovasi and the public.
  
  

5. User Rights
As a data subject, you have the following rights as outlined in the PDP Law:

• The right to access the personal data we hold about you.

• The right to correct inaccurate personal data.

• The right to request deletion of your personal data under certain conditions.

• The right to withdraw consent for the processing of personal data (in cases where processing is based on consent).
  To submit a request related to your rights, please contact us using the communication channels listed below.
  
  

6. Cookies and Other Tracking Technologies
The Specval Inovasi website uses cookies and other tracking technologies to collect non-personal information such as visitor data, website usage patterns, and user preferences. This information helps us understand how our site is used and improve the services we provide.
You can manage cookie settings through your browser. However, disabling cookies may affect your experience when accessing certain features of our website.

7. Updates to This Privacy Policy
This Privacy Policy may be amended or updated from time to time to reflect changes in our practices or applicable laws and regulations. We will provide notification of such changes on our website. We encourage you to review this Privacy Policy periodically.

8. Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy or the processing of your personal data, you may contact us at:

PT Specval Inovasi
Jalan Melati 3, Kelurahan Perwira, Kec. Bekasi Utara,
Kota Bekasi, West Java 17124, Indonesia
Email: sales@specvalinovasi.com